Order Policy

1. 1. You can order any products available on currencywala.com by using your registered account on the website. If you are a dealer and want to order items in bulk, please check the availability of a product before placing an order. All items displayed on the website are in stock . In case any item in your order is not available, you will be receiving a refund for that item.

2. Once you place an order on currencywala.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges if applicable. In the event of a problem in processing your order, we will notify you via e-mail or call you at the email address/telephone number provided on your order requesting further information. Order status will show as on hold and status will change after shipment only. Once you have made the payment, you should share the payment details and order details via Whatsapp 8289836567 / email order@currencywala.com

3. Taxes, Duties & Charges

3.1 currencywala.com is not responsible for any additional charges such as taxes, custom duties, tariffs, or any other fees that may apply to International orders. To find out which if any of these may apply, please contact your local government. Orders within India are inclusive of taxes and other charges.

4. Choice/Opt-Out/unsubscribe

4.1You may opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. You will continue to receive generic ads.

4.2 If you want to remove your contact information from all currencywala.com lists and newsletters, please visit unsubscribe.

5. Security Precautions:

5.1 Our Website has stringent security measures in place to protect against the loss, misuse or alteration of Personal Data, Billing Information, and Other Information that we have collected from you at the website. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
5.2 Please note: We do not keep your payment card details on file. We use third party providers, including CC Avenue, to process payments, and only these entities see your payment card details.

6. Ordering from currencywala

We are selling online since 2010 supplying to reputed collectors / dealers across the globe. In order to order from our store, you should be a reputed collector / dealer with sound knowledge about this hobby and associated with this hobby for at least 3 Years. You should be a well educated matures person above 30 years.

We prefer to deal with reputed dealers and popular collectors. We are not looking for new customers unless you have been refereed by one of our  happy customer.  If we find any suspicious activity, we will be asking for ID and Address proof and the details of the person who referred you to our site. Once you place order, you will be receiving an order confirmation mail with all the information that you need to complete your order.

7. Minimum Order

Minimum order we process is 500.00. Also you should be placing next order only after the receipt of your previous shipment.

8. Order Limit For New customers.

For new customers order amount should not exceed Rs : 5000.00. This limit is applicable for the first 3 orders. You should be placing new orders only after the receipt of your previous order. There is no option to edit orders once placed, please review your shopping cart before submitting orders.

9. Shipments and delivery

We ship orders next 1-2 working days after the receipt of your payment. We ship via India Post only. We have been using India Post service since 2010 with out any issues. You should be placing order from our store only if you don’t have any delivery issues with India Post. If you have no idea about your post office service, you should contact them and check with them before placing orders. We will ship and update you the tracking details and you can track it online from next working day. Shipment coming from Kerala and you can check with your post office people regarding the delivery time. Delivery time depends on your location. If you live in a metro city, you can expect it in 5 – 10 working days. if you are from a remote village, it will take more time. If you are from North East, it may take 20 – 30 days. You should check with your post office regarding the delivery time before placing orders. We don’t commit on things not in our control. For fast delivery always order from a local seller from your state. This is not a money making business for us hence, we are looking for well educated mature customers who can understand the facts and ready to cooperate. We prefer to deal with reputed dealers and popular collectors who are familiar with online shopping and have purchased from other dealers / online stores.

We got a vacation rental home in Cherai Beach,Kerala. Those who want to visit us can book your stay and visit us with family. Welcome to Kerala. You can follow the link below to book your stay. You can also contact us on Whatsapp 8289836567 to book your stay

https://www.booking.com/hotel/in/bachans.en-gb.html

10. Out Of Stock Items

 In case if any of the items in your order is out of stock, we will be issuing a refund for that item.

11. Item Condition

Items with UNC in the title are un circulated items in excellent condition. Other items are circulated items. If you are a person looking for excellent condition items, you should be ordering UNC items only. You can expect minor issues like minor cut,stain,pen marks,fold etc. on some of the circulated items. We deal in bulk and try our level best to sort and remove items with major damages.

Coins are metals and they react with air and forms oxides. Coins are likely to loose the shine and luster with time. There are ways to clean coins however, we don’t clean coins as there is no demand for cleaned coins. Circulated coins, condition may be different from coin to coin. Use the images in the product listing as reference only. If you are a person who prefers to buy only excellent condition coins with shine and luster, you can try some other sellers.

12. Shipping Address and delivery issues

     We don’t prefer office / college / school such non residential address and won’t be responsible for any kind of delivery issues. When you have office address, some one else may be receiving the item and some times its not easy to find out who has received your shipment.

13. If I want a particulate bank note / coin , you can arrange for me ?

Unfortunately, at present we don’t offer this service. You can google to find where its available and order from them. We import items in bulk from reputed international dealers only. Eg : if you want 5 items, that may come from 5 Different countries ..shipping charge customs duty …etc so it will cost you a lot more than the actual price. Thank You for your understanding.